Shipping policy
Shipping Policy
Thank you for shopping with SensorySprout!
Processing Time Orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery We work with a network of suppliers to bring you the best sensory products. Delivery times vary depending on the item and supplier location:
- Domestic orders: 3-7 business days
- International-sourced items: 7-14 business days
Shipping rates are calculated at checkout based on your location and order.
Free Shipping We offer free standard shipping on all orders over $100!
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 1-3 business days for tracking to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll make it right.